FAQ

Learn More About Our Business

What is mobile auto detailing?

Mobile auto detailing is a convenient service where we come to your location to clean and detail your vehicle, saving you time and hassle.
Are your cleaning products safe for all vehicle types?

Absolutely. We use high-quality, professional-grade products that are safe for all vehicle types, including those with tinted windows and leather interiors.
What is needed from me?

All you need to do is book an appointment with us. We will follow up before your scheduled appointment to confirm the details and ensure we have everything needed to provide the best service. For exterior detailing we will need access to your hose for water. For interior detailing we will need access to electricity for our vacuum.
What areas do you service?

We service Williamsburg and surrounding areas. Please contact us to confirm if we can come to your location.
How do I pay for my detailing service?

We accept various forms of payment, including credit/debit cards, cash, CashApp, PayPal, and Venmo. Payment details will be provided during the booking process. We typically accept payments after our services to ensure you are completely satisfied with the results.
What if I have special requests or specific areas that need attention?

We are happy to accommodate special requests. Please let us know your specific needs when booking your appointment, and we’ll do our best to meet them.
How long does the detailing process take?

The time varies depending on the package and condition of your vehicle. The Express Detailing Package typically takes about 1-2 hours, the Interior Detailing Package takes 2-3 hours, and the Ultimate Detailing Package takes about 4-6 hours.
What if I’m not satisfied with the service?

Customer satisfaction is our top priority. If you’re not happy with the results, please let us know immediately, and we will address any concerns to ensure you are completely satisfied.
How often should I get my car detailed?

We recommend getting your car detailed every 3-6 months to maintain its appearance and protect its value. However, frequency may vary based on your driving habits and environmental conditions.
Cancellation policy

We understand that plans can change. If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. This allows us to accommodate other clients and adjust our schedule accordingly. Failure to provide sufficient notice may result in a cancellation fee. Thank you for your understanding.